Refund Policy

1. Introduction

At Ktrade, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website and use our services. By accessing Ktrade, you agree to the practices outlined in this policy.

2. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, billing details, and payment information.
Usage Data: Your interactions with our website, including pages visited, time spent, and preferences.
Device Information: IP address, browser type, operating system, and device type.
Cookies & Tracking Data: We use cookies and similar tracking technologies to enhance user experience and analyze website performance.

3. How We Use Your Information

We use your data for the following purposes:

To provide, maintain, and improve our services.
To process transactions and send purchase confirmations.
To personalize user experience based on preferences.
To improve website security and prevent fraudulent activities.
To comply with legal obligations and enforce our policies.

4. Data Protection & Security

We take appropriate measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

5. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. However, we may share data with:

Service Providers: Payment gateways, hosting services, and analytics providers that assist us in running our platform.
Legal Authorities: When required by law or to protect our rights and interests.

6. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience. You can disable cookies through your browser settings, but some features of the site may not function properly.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to read their policies.

8. Your Rights & Choices

As a user, you have the right to:

Access and review the personal data we hold about you.
Request corrections or updates to your data.
Request deletion of your data (subject to legal obligations).
Opt-out of marketing communications at any time.

9. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

📧 Email: support@ktrade.in