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Refund Policy

At Ktrade, we strive to provide the best digital products and services. However, due to the nature of digital goods, we have a strict refund policy. Please review the terms below carefully before making a purchase.

1. No Refunds on Digital Products

All digital products sold on Ktrade are non-refundable. Once a purchase is made, it cannot be reversed or refunded.

2. Refund Eligibility

  • A refund will only be issued in case of a **duplicate payment** made due to a technical error.
  • Refund requests must be made within 24 hours of purchase.
  • If you are unable to access the purchased course or digital product due to a technical issue, please contact our support team immediately.

3. How to Request a Refund

If you meet the eligibility criteria, you can request a refund by:

  • Emailing us at support@ktrade.in with your order details.
  • Providing proof of duplicate transaction (if applicable).
  • Allowing 5-7 business days for processing.

4. Exceptions

Refunds will not be provided in the following cases:

  • Change of mind after purchase.
  • Failure to understand or use the product.
  • Unauthorized purchases by third parties.

5. Contact Us

If you have any questions regarding our refund policy, feel free to contact us at support@ktrade.in.